Privacy Policy — SyntriLabs Inc.

Effective Date: October 1, 2025

Last Updated: October 1, 2025

SyntriLabs Inc. (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information of our clients, website visitors, and partners.

This policy explains how we collect, use, and safeguard personal information in compliance with PIPEDA (Personal Information Protection and Electronic Documents Act).

1. Information We Collect

We may collect:

Name, email, phone number, and company details submitted via forms or chats.
Payment and billing information for service transactions.
Usage data via cookies, analytics tools (Google Analytics, Meta Pixel, etc.).
Client data accessed under contractual obligations (e.g., CRM, ad-accounts, automation systems).

2. How We Use Information

To deliver contracted services and project communication.
To improve website performance and client experience.
To provide updates, proposals, or marketing materials (only with consent).
To comply with accounting, tax, and legal requirements.

3. Data Storage & Protection

All data is stored securely using encrypted servers and protected passwords.

Access is limited to authorized team members or contractors under NDA.

Third-party tools (Zoho, Google Workspace, Make.com, etc.) are used only where necessary and in compliance with their privacy standards.

4. Cookies & Tracking

We use cookies for analytics and remarketing.

You can disable cookies in your browser settings at any time.

5. Information Sharing

We do not sell or rent personal data.

Information may be shared only with trusted service providers assisting in project delivery, bound by confidentiality and data-protection obligations.

6. Your Rights

Under PIPEDA, you may:

Request access to your personal information.
Correct inaccuracies.
Withdraw consent or request deletion.

7. Policy Updates

We may update this policy periodically. The latest version will always be available on www.syntrilabs.com.

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