What Syntri Labs collects, how it's used, and what your rights are.
Effective September 9, 2025 · Last updated October 14, 2025 · Alberta, Canada (PIPEDA)
Syntri Labs Inc ("we," "our," or "us") is a digital marketing and automation agency based in Calgary, Alberta, Canada. We operate at syntrilabs.com and provide marketing systems, paid media, automation and AI integration services to businesses across Canada and internationally.
This policy explains what personal information we collect, why we collect it, and how we use it, in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). By using our website or engaging our services, you agree to the practices described here.
We collect personal information only to the extent needed to provide our services.
Information you provide directly
Information collected automatically
Information from third parties
We do not sell, rent or trade your personal information.
You can control and delete cookies in your browser settings. Turning off certain cookies may affect how the site works. To opt out of Google Analytics, use the Google Analytics Opt-out Browser Add-on.
We use trusted third-party tools that may process personal data on our behalf: Google Analytics, Meta, HubSpot / Zoho CRM, Make / n8n, Google Meet, Stripe and payment processors, and Google Workspace. Each provider has its own privacy policy, and we only use providers that meet appropriate data protection standards.
When data is no longer needed, we delete or anonymise it.
We do not sell your personal information. We may share it only with service providers who process data on our behalf, where required by law or a regulatory authority, as part of a merger or sale of assets (you will be notified), or with your explicit consent.
Under PIPEDA and applicable provincial laws you can request access to the information we hold, ask us to correct it, withdraw consent for marketing, request deletion (subject to legal retention), and file a complaint with the Office of the Privacy Commissioner of Canada. To exercise any of these, contact us at the details below. We respond within 30 days.
We take reasonable steps to protect your information: encrypted transmission (HTTPS/TLS), access controls, password management and multi-factor authentication for internal systems, and regular review of provider security. No internet transmission is fully secure. If a breach creates a real risk of harm, we notify affected individuals and the Privacy Commissioner as required by law.
We may update this policy to reflect changes in our practices, services or legal requirements. When we do, we update the "Last updated" date at the top. Continued use of the website after changes are posted means you accept the updated policy.
Syntri Labs Inc · Digital Marketing & Automation Agency · Calgary, Alberta, Canada. Email: hello@syntrilabs.com. For privacy-specific inquiries, include "Privacy Request" in your subject line. You can also file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.
This website is operated by Syntri Labs Inc. ("Syntri Labs", "we", "us"), a company based in Calgary, Alberta, Canada. By using this site you agree to these terms. If you do not agree, please do not use the site.
This site describes our marketing and automation services and lets you request a free audit or a conversation. Content here is for general information. It is not a contract for services. Any engagement is governed by a separate written agreement signed by both sides.
We describe past work and typical outcomes to explain how we operate. Marketing results depend on your business, market and budget, and nothing on this site is a promise of specific leads, revenue or return. Any case study reflects one client's situation, not a guaranteed outcome for yours.
You agree not to misuse the site, interfere with its operation, or attempt to access it in ways we did not intend. You may not copy or reuse our content, brand or materials without written permission.
All content on this site, including text, design, logos and graphics, belongs to Syntri Labs Inc. or is used with permission. The Syntri Labs name and brand are ours.
The site may link to third-party services or use third-party tools, for example scheduling, analytics or forms. We are not responsible for the content or practices of services we do not control.
To the extent allowed by law, Syntri Labs Inc. is not liable for any indirect or consequential loss arising from your use of this site. The site is provided "as is".
We may update these terms. The current version is always the one posted here, with the date above.
These terms are governed by the laws of the Province of Alberta and the applicable laws of Canada.
Questions about these terms: hello@syntrilabs.com.
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You can block or delete cookies in your browser settings. Essential cookies keep the site working; turning off analytics and advertising cookies will not break it. Where required, we ask for consent through a banner before non-essential cookies load.
Analytics and advertising cookies are set by the providers named above. Their own policies govern how they use that data.
Cookie questions: hello@syntrilabs.com.
We want this site to work for everyone, including people who use assistive technology. We aim to meet WCAG 2.1 AA as a working standard.
We design for readable contrast, keyboard navigation, clear structure and text alternatives for images. Accessibility is checked as part of how we build, not after the fact.
Some third-party embeds, like the scheduling calendar, are outside our direct control. If one of them blocks you, email us and we will book your time manually.
If anything on this site is hard to use or read, email hello@syntrilabs.com. Tell us the page and what happened, and we will fix it and help you in the meantime.
hello@syntrilabs.com. Syntri Labs Inc., Calgary, Alberta, Canada.