Cleaning company crew at work in Calgary

CASE STUDIES / HOME SERVICES / CALGARY

Revenue doubled in twelve months, from Meta ads and a live Instagram

A Calgary cleaning company that was already working and already selling. It came to us for two things: Meta ads, and someone to run the social accounts properly.

Residential cleaning company

  • LocationCalgary, AB
  • Timeframe12 months
  • Meta Ads
  • Social media
  • Brand

THE SITUATION

The company was selling before we arrived. The crews were good, the customers came back, and other advertising channels were already in use.

What it wanted was a channel it owned and could keep feeding. It came to us for Meta ads and for the social accounts to be run on a schedule instead of whenever someone had a spare evening.

THE PROBLEM

  • The cheapest quote winsCleaning is one of the most crowded categories in Calgary
  • A price that was hard to defendThe work was worth more, and saying so risked losing the booking
  • No name behind the qualityCustomers could not say who had done the work, so every job stayed a one-off
  • Social media on spare eveningsThe accounts were posted whenever someone had time

WHAT WE DID

  • BrandProblemNothing supported a higher price.What we didBrand rebuilt so the quality of the work had a name attached to it.
  • InstagramProblemPosts went out whenever someone had a spare evening.What we didAccount taken over and posted on a fixed schedule, with content shot on real jobs.
  • Meta ads by serviceProblemA move-out clean and a recurring clean are different purchases.What we didSeparate campaigns for carpet, initial deep clean, and move in and move out.
  • Lead trackingProblemThe cost of a lead was a guess.What we didEvery lead tracked from the ad to the booking, so cost per lead was measured.

THE RESULT

Revenue in twelve months, from Meta and Instagram
1,500+Qualified leads
$5–$15Cost per lead by service
167 → 1,344Instagram followers

Meta Ads Manager, campaigns by service

Carpet cleaning
Carpet cleaning
Initial deep clean
Initial deep clean
Move in and move out
Move in and move out

Instagram feed, before and after

Before: posted when someone had a spare evening
Before: posted when someone had a spare evening
After: twelve months on a fixed schedule
After: twelve months on a fixed schedule

WHAT IT GAVE THE BUSINESS

  • Revenue doubledTwelve months of Meta ads and Instagram doubled revenue
  • A 30% higher price that heldThe price went up to filter for customers who pay for quality, and demand stayed
  • The owner off client acquisitionThe owner went back to hiring, training cleaners and watching the quality of the work
  • A bigger teamDemand grew enough that new cleaners were needed
What started as my problem quickly turned into a clear action plan with this team, leading to efficient and timely results.
Client review
Valeriia and Emiliia, founders of Syntri Labs

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